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Privacy Policy

1. Introduction

We, at Refund For Naukri and our affiliated companies worldwide (hereinafter collectively referred to as “IEIL”), are committed to respecting your online privacy and recognize the need for appropriate protection and management of any personally identifiable information you share with us. This Privacy Policy (“Policy“) describes how IEIL collects, uses, discloses and transfers personal information of users through its websites and applications, including through www.refundfornaukri.com, mobile applications and online services (collectively, the “Platform”). This policy applies to those who visit the Platform, or whose information IEIL otherwise receives in connection with its services (such as contact information of individuals associated with IEIL including partners) (hereinafter collectively referred to as “Users”). For the purposes of the Privacy Policy, “You” or “Your” shall mean the person who is accessing the Platform.

2. Types of Personal Information collected by IEIL

“Personal information” (PI) – means any information relating to an identified or identifiable natural person including common identifiers such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person and any other information that is so categorized by applicable laws. We collect information about you and/or your usage to provide better services and offerings. The Personal Information that we collect, and how we collect it, depends upon how you interact with us. We collect the following categories of Personal Information in the following ways:

  • name, email address, password, country, city, contact number and company/organization that you are associated with, when the you sign up for alerts on the Platform;
  • information that one would usually include in a resume, including name, contact details including e-mail address and mobile number, work experience, educational qualifications, data relating to your current and past remuneration or salary, a copy of your resume, etc. when you register on the Platform;
  • information about the services that you use and how you use them, including log information and location information, when you are a user of the services through the Platform;
  • we may collect your Personal Information such as name, age, contact details, preferences, etc. through surveys and forms, when you choose to participate in these surveys etc.;
  • we may also collect information relating to your caste and information about whether you are eligible for any affirmative action programmes or policies, if you opt to provide such information;
  • when you communicate with IEIL or use the Platform to communicate with other Users (such as partners), we collect information about your communication and any information you choose to provide;
  • when you visit the Platform, we use cookies to automatically collect, store and use technical information about your system and interaction with our Platform;
  • when you use a device to access the Platform, IEIL may collect technical or other related information from the device as well as the device location;
  • To the extent permitted by law, IEIL may record and monitor your communications with us to ensure compliance with our legal and regulatory obligations and our internal policies. This may include the recording of telephone conversations;
  • If you choose to sign in with your social media account to access the Platform, or otherwise connect your social media account with the services of the Platform, you consent to our collection, storage, and use, in accordance with this Privacy Policy, of the information that you make available to us through the social media interface. Please see your social media provider’s privacy policy and help centre for more information about how they share information when you choose to connect your account.

3. How IEIL may use your Personal Information

We will only use your personal data in a fair and reasonable manner, and where we have a lawful reason to do so.

Our use of your personal data depends on the purpose for which you interact with us. We may process your Personal Information for the following purposes:

  • Providing our services and products to you including to send you job alerts, calendar alerts, relevant search results, recommended jobs and/or candidates (as the case maybe), and other social media communication facilities;
  • Protecting our Users and providing you with customer support;
  • We use information collected from cookies and other technologies, to improve your user experience and the overall quality of our services (for more information please refer to paragraph 4 below). When showing you tailored ads, we will not associate an identifier from cookies or similar technologies with sensitive categories, such as those based on race, religion, sexual orientation or health.
  • Improving the Platform and its content to provide better features and services.
  • Conducting market research and surveys with the aim of improving our products and services.
  • Sending you information about our products and services for marketing purposes and promotions;
  • Preventing, detecting, investigating and taking action against crimes (including but not limited to fraud and other financial crimes), any other illegal activities, suspected fraud, or violations of IEIL’s Terms of Use in any jurisdiction
  • To the extent required for identity verification, government sanctions screening and due diligence checks.
  • Establishing, exercising or defending legal rights in connection with legal proceedings (including any prospective legal proceedings) and seeking professional or legal advice in relation to such legal proceedings.

4. Cookies and Other Tracking Technologies

Some of our web pages utilize “cookies” and other tracking technologies. A “cookie” is a small text file that may be used, for example, to collect information about web-site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Platform.

Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our Platform and the overall website experience. We may also analyse information that does not contain Personal Information for trends and statistics.

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